Phone not sending SMS texts

Phone not sending SMS texts

Postby dyoung130 » Thu Nov 24, 2011 12:37 am

The people in the service department on the phone are absolutely no help at all. My phone will not send SMS messages. I have to change the message to an MSM for it to go through. I have done everything they always ask me to do; removed the battery for a period of time along with the sim card, reset the phone, reset my voicemail (although that has absolutely nothing to do with phone issues but whatever), waited 72 hours in case it was something in the network area causing the issue. I have had this problem for 2 weeks 3 days now. Also, I am currently visiting home for the holidays which is 3 hours from where i live... still same problem. So it is not a network or tower issue. I cannot find any support to fix this.
dyoung130
 
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Re: Phone not sending SMS texts

Postby Elle » Thu Nov 24, 2011 1:09 pm

Hi dyoung130. My name is StraightTalk Elle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.
Elle
 
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Re: Phone not sending SMS texts

Postby rlmurra2 » Fri Dec 30, 2011 10:44 pm

i have the same problem. I just activated my nokia 6790 and everything works fine-can receive texts and emails, call in and out but cant send txts-they go to outbox and status say resending until it eventually fails. I can send them as multimedia message but not as sms text. Please help!
rlmurra2
 
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Re: Phone not sending SMS texts

Postby Elle » Sun Jan 01, 2012 4:41 pm

Hi rlmurra2. My name is StraightTalk Elle. Let me help you. We also need to take this issue offline for further assistance. I've sent you a private message; please check your Forum inbox. Thanks.
Elle
 
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Re: Phone not sending SMS texts

Postby rlmurra2 » Mon Jan 02, 2012 9:17 pm

Straight Talk Elle,

I received your private message. I've made multiple posts, but I guess some are still waiting for approval and I'm still currently unable to reply to your private message. I will be checking in often and respond, thanks!
rlmurra2
 
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Joined: Fri Dec 30, 2011 10:23 pm

Re: Phone not sending SMS texts

Postby Elle » Thu Jan 05, 2012 11:18 am

rlmurra2, please make three more posts so you can respond to the private message. Thanks.
Elle
 
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Re: Phone not sending SMS texts

Postby 7HALL7 » Thu Mar 28, 2013 11:00 pm

I am having a similar issue!!
7HALL7
 
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Joined: Thu Mar 28, 2013 9:36 pm

Re: Phone not sending SMS texts

Postby brianna_jo » Thu Apr 04, 2013 11:19 pm

I am having the same issue! just trying to get to 5 posts so I can hopefully get the issue resolved.
brianna_jo
 
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Joined: Thu Apr 04, 2013 11:17 pm

Re: Phone not sending SMS texts

Postby ryanj84 » Mon Apr 29, 2013 1:19 pm

I'm having issues sending MMS to any non iphone user. This includes group text or MMS.
ryanj84
 
Posts: 9
Joined: Mon Apr 29, 2013 1:04 pm

Re: Phone not sending SMS texts

Postby Anne_ST » Tue Apr 30, 2013 1:21 am

Hi ryanj84. My name is Straight Talk Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.
Anne_ST
 
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Joined: Thu Mar 24, 2011 2:04 am

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