AT&T locked Nokia 920 not sending/receiving MMS/group text

[Teollis]

I have great 4G LTE connectivity and SMS single-person texting capabilities with Nokia 920 that I activated last week. However, no sending or receiving of MMS or group texts. My current apn settings under the "Settings: cellular" portion of the phone are:

internet apn - APN: tfdata (everything else is blank)

mms apn - APN: tfdata
WAP gateway URL: mms3.tracfone.com
WAP gateway port: 80
MMSC URL: http://mms-tf.net/
MMSC port: 80

I confirmed with ST live chat that these are the correct settings. I have tried numerous other settings recommended online, but to no avail. Anyone have any luck?

If not, I will follow the pattern found in other posts on this forum that indicate a ST representative will private message me with further instructions after having five posts in the forums.

Thanks.

[Teollis]

2nd message

[ST - Amber]

Hi Teollis. My name is Straight Talk Amber. We do not guarantee that all features on your phone will work on our Bring Your Own Phone program. Updating your APN settings does not guarantee MMS (Multimedia/Picture Messaging) will work. MMS is dependent upon your phone model’s limitations. Thanks.

[Teollis]

All of the literature, plus user internet postings, that I have read indicate the 920 has the capacity to send/receive MMS messages. Any suggestions on verifying whether this particular phone has specific limitations?

[Teollis]

Hi Teollis. We do not guarantee that all features on your phone will work on our Bring Your Own Phone program. Updating your APN settings does not guarantee MMS (Multimedia/Picture Messaging) will work. MMS is dependent upon your phone model’s limitations. Thanks.

Amber...Prior to activating this phone with ST, I researched the 920 to make sure it had MMS capability, which all of the literature confirmed. Can you tell me how I should proceed to verify whether my specific phone model has a limitation while on ST? Thanks.

[ST - Felice]

Hi Teollis. Please check your Forum inbox for a message.

[kryler]

I now have the same issue. ST sent me a new sim and now my pic messages are not working. I can send but not recieve. The 920 can function with ST...mine has been, until now. I have tried every APN, and still nothing. I have spent countless hours with customer service, have hard reset my 920, every possible solution. ST says it my phone and that's just BS. I have called tracfone executive support...they are no help either. I have just about given up and I am considering taking all 5 lines...back to AT&T.

Oh yes....Straight Talk Sally, Billy, Holly, Peter, Paul or Mary.....I do not wish to take this offline or check my inbox for a private message.

[kryler]

I now have the same issue. ST sent me a new sim and now my pic messages are not working. I can send but not recieve. The 920 can function with ST...mine has been, until now. I have tried every APN, and still nothing. I have spent countless hours with customer service, have hard reset my 920, every possible solution. ST says it my phone and that's just BS. I have called tracfone executive support...they are no help either. I have just about given up and I am considering taking all 5 lines...back to AT&T.

Oh yes....Straight Talk Sally, Billy, Holly, Peter, Paul or Mary.....I do not wish to take this offline or check my inbox for a private message.

[chuckpoolcon]

I have the same phone with the same problem help please

[ST - Kyle]

Hi chuckpoolcon. My name is ST - Kyle. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thanks.