The Serial Number you entered was not found in our system. P

The Serial Number you entered was not found in our system. P

Postby eadam23 » Thu Sep 13, 2012 10:39 pm

The Serial Number you entered was not found in our system. Please check the number and try again.

WHy am i getting this error??????????
eadam23
 
Posts: 3
Joined: Thu Sep 13, 2012 10:14 pm

Re: The Serial Number you entered was not found in our syste

Postby Jennifer_ST » Thu Sep 13, 2012 11:36 pm

Hi eadam23. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
Jennifer_ST
 
Posts: 2455
Joined: Fri Sep 03, 2010 10:06 am

Re: The Serial Number you entered was not found in our syste

Postby buts » Thu Apr 27, 2017 9:50 pm

Hello, I've bought Straight Talk iPhone for another person and wanted to make sure it has clean ESN and it's ready to activation, but when I tried to put IMEI on Straight Talk website, I'm getting this "The Serial Number you entered was not found in our system" message. But is is surely Straight Talk device. Could it mean that there is any issue with the phone? Or we can just insert SIM card and use it without any worries (as activation is not actually required for GSM phone)? Thanks
buts
 
Posts: 3
Joined: Wed Dec 31, 2014 4:17 pm

Re: The Serial Number you entered was not found in our syste

Postby ST - Larry » Fri Apr 28, 2017 8:01 am

Hi buts. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: The Serial Number you entered was not found in our syste

Postby Steven21333 » Fri Oct 27, 2017 11:41 pm

eadam23 wrote:The Serial Number you entered was not found in our system. Please check the number and try again.

WHy am i getting this error??????????
Steven21333
 
Posts: 6
Joined: Fri Oct 27, 2017 8:34 pm

Re: The Serial Number you entered was not found in our syste

Postby ST - Felice » Sat Oct 28, 2017 8:56 am

Hi Steven21333. My name is Straight Talk Felice. Sorry to hear about your issue. Let us help you. Please check your Forum inbox for assistance.
ST - Felice
 
Posts: 2268
Joined: Tue Nov 22, 2011 12:04 pm

Re: The Serial Number you entered was not found in our syste

Postby Chrissmith2488 » Sat Jan 13, 2018 12:13 pm

The Serial Number you entered was not found in our system. Please check the number and try again.

WHy am i getting this error??????????[/quote]
Chrissmith2488
 
Posts: 2
Joined: Thu Jan 11, 2018 1:34 pm

Re: The Serial Number you entered was not found in our syste

Postby ST - Felice » Mon Jan 15, 2018 3:48 pm

Hi Chrissmith2488. My name is Straight Talk Felice. I see you need help with your phone. Please check your Forum inbox for a message.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
ST - Felice
 
Posts: 2268
Joined: Tue Nov 22, 2011 12:04 pm


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