Phone will not activate

Phone will not activate

Postby authentick » Wed Apr 04, 2012 11:15 pm

i have the exact same problem as this thread http://www.straighttalkwirelessforum.com/viewtopic.php?f=6808&t=52121

but number is from net10 and cant get responses with other customer service methods. got to this part "Try to turn off your phone and turn it back on to acquire connection to network then dial *22890 to program the phone. Then please go to the Code entry mode of your phone under the Prepaid Menu and enter *#0 then press OK. Let us know what is the number below Parameter 00. Thanks." on straighttalk fbsupport last night but then no response when i said 0

phone number is ********** if that helps also have fbsupport ticket number with rest of info if needed,number was ported to phone on saturday but my phone still wont activate
authentick
 
Posts: 14
Joined: Wed Apr 04, 2012 10:40 pm
Location: NY

Re: Phone will not activate

Postby Debbie_ST » Wed Apr 04, 2012 11:47 pm

Hi authentick. My name is Straight Talk Debbie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thank you.
Debbie_ST
 
Posts: 1737
Joined: Fri Sep 03, 2010 10:24 am

Re: Phone will not activate

Postby authentick » Thu Apr 05, 2012 12:34 am

wont let me respond to your pm but there is no error message for calls just says activation required if i try to do anything
authentick
 
Posts: 14
Joined: Wed Apr 04, 2012 10:40 pm
Location: NY

Re: Phone will not activate

Postby Jhonally_ST » Thu Apr 05, 2012 12:46 am

Good day, authentick. Please check your e-mail for an update. Thanks!
Jhonally_ST
 
Posts: 2352
Joined: Fri Sep 03, 2010 10:32 am

Re: Phone will not activate

Postby authentick » Thu Apr 05, 2012 12:59 am

ill just make the 3 posts here then
authentick
 
Posts: 14
Joined: Wed Apr 04, 2012 10:40 pm
Location: NY

Re: Phone will not activate

Postby authentick » Thu Apr 05, 2012 1:00 am

bump
authentick
 
Posts: 14
Joined: Wed Apr 04, 2012 10:40 pm
Location: NY

Re: Phone will not activate

Postby authentick » Thu Apr 05, 2012 1:05 am

ill just make the 3 posts here then
authentick
 
Posts: 14
Joined: Wed Apr 04, 2012 10:40 pm
Location: NY

Re: Phone will not activate

Postby Jhonally_ST » Thu Apr 05, 2012 1:06 am

Hi authentick. You may now reply to our private messages. Please check your email. Thanks for your patience.
Jhonally_ST
 
Posts: 2352
Joined: Fri Sep 03, 2010 10:32 am

Re: Phone will not activate

Postby authentick » Thu Apr 05, 2012 1:11 am

Some users couldn’t be added as they have disabled private message receipt. says that when i try to pm you but works if i try to pm Debbie_ST
authentick
 
Posts: 14
Joined: Wed Apr 04, 2012 10:40 pm
Location: NY

Re: Phone will not activate

Postby Jhonally_ST » Thu Apr 05, 2012 3:09 am

Sorry authentick. Please try again and send me the serial number of your Straight Talk phone in question. Thanks for your patience.
Jhonally_ST
 
Posts: 2352
Joined: Fri Sep 03, 2010 10:32 am

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