Confirmation of a port request

[pcp135]

I initiated a port from Virgin Mobile yesterday. The port is not complete yet and reading online about others' problem has me thinking that I do not have any confirmation of the request. How would I identify myself and the right case w/o it? I have a feeling that there will be problems with the port.

[Debbie_ST]

Hi pcp135. My name is Straight Talk Debbie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thank you.