porting from within S.T.

[fuzz6704]

I purchased a new phone on Feb 20 and my account states port in progress. I am only transferring my existing S.T. number to a new phone. In the past this process only took approx. 30 mins to complete. This extended port time is unacceptable! Is there a problem? Please help me use my phone!

[Stephanie_ST]

Hi 6704. My name is Straight Talk Stephanie. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you!

[mhayes4564@yahoo.com]

Iam trying port from one st phone to a new st phone online. the website said that there was some issues and to call the service number.
The problem is. neither phone will work the st phone that i am transferring from and the st phone that i am transferring to do not work so how am i supposed to call customer service?

[marianne]

Hi mhayes4564@yahoo.com. My name is StraightTalk Marianne. Let me help you from here. We need to take this issue offline so I can gather your information to check your account. I will contact you directly with a private message.