Straight Talk Wireless Forums

I recently started the porting process yesterday and was trying to find out the status. Haven't gotten an answer on chat and same with phone. I still have the notification on the app that a pending "charge" was on there and needed to call customer service.

Hoping I didn't screw it up when I thought I had to cancel via att first.

Hi nelg512. My name is Straight Talk Mark. We're sorry to hear that. We are determined to help you with your port request. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You can also use our self-service menu by simply texting the word PORT to 611611. Thank you.