Port Out Number Issues

[ktrosh1]

On March 13, 2018 I requested my phone be set up with the buy back program through StraightTalk wireless. Instead of transferring my number to the requested new provider, Cricket Wireless, they ported my number to AT&T. I absolutely did not request my number ported to AT&T, I do not have service through that company. I then contacted AT&T in which they claim there is NOT a request for port for my number. StraightTalk customer service claims the port out ticket is set up for AT&T. So, instead of sending my phone number to the company I currently paid for and am waiting to receive service through, they sent my number to AT&T. Now StraightTalk has ended my service with their company on the 13th, 7 days before my service for the month had ended, and are claiming I can not get my number to port to Cricket Wireless because AT&T now own my number. I want my number ported to the correct company not the company that StraightTalk decided to send it to. I absolutely DID NOT request my number ported to AT&T. I DID request my number be ported to Cricket Wireless. I have been dealing with all three companies for more than 7 days now and I am getting no help from any of them.

[ST - Larry]

Hi ktrosh1. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. We apologize for any inconvenience. Thank you.