porting troubles : please help

porting troubles : please help

Postby xbryce » Mon May 01, 2017 7:17 pm

i purchased a iphone 5s recently and it is a straight talk phone and i wanted to use it so i was going to switch carriers from at&t go phone to straight talk so i would be able to use it. well i purchased a bring in your own phone thing and a 45$ a month plan and i came home and went through all the steps and put in my 45$ card so where i could start using it and my iphone 5s would work but it has been saying "tbd - port in progress" for almost 2 days now and i dont know what to do because my at&t go phone plan has to be paid by march 3 amd i am relying on the straight talk port to be done before then, can anyone helpe??
xbryce
 
Posts: 1
Joined: Mon May 01, 2017 7:06 pm

Re: porting troubles : please help

Postby alita » Mon May 01, 2017 7:48 pm

Hi xbryce. My name is Straight Talk Alita. Yes. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
alita
 
Posts: 1267
Joined: Mon Mar 21, 2011 8:02 pm

Re: porting troubles : please help

Postby mangosixx@gmail.com » Mon Aug 21, 2017 8:40 pm

I'm having the same problem. Is there any way to cancel the port and just set up a new number for my phone?
mangosixx@gmail.com
 
Posts: 1
Joined: Mon Aug 21, 2017 8:37 pm

Re: porting troubles : please help

Postby ST - Larry » Tue Aug 22, 2017 7:51 am

Hi mangosixx. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: porting troubles : please help

Postby 10clay » Mon Sep 11, 2017 8:50 pm

I bought a used phone and a new sim card for transferring my existing several-years Straight Talk service.
It has been "porting" for a couple of hours, and I am worried that it is stuck, or that it is trying to restore the original phone number from that phone, instead of using my existing number...
10clay
 
Posts: 1
Joined: Mon Sep 11, 2017 8:48 pm

Re: porting troubles : please help

Postby ST - Larry » Tue Sep 12, 2017 7:52 am

Hi 10clay. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am


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