Activated wrong sim and put service on it already..

Activated wrong sim and put service on it already..

Postby Ash1107 » Tue Jan 24, 2017 12:29 am

I activated the wrong sim card for the bring your own phone. I tried calling straight talk for hours and they keep redirecting me or putting me on hold fwhile being told "we are checking on your account." over and over. I just want to activate the correct sim card and take the service from the sim card in my iPhone currently which is incompatible. Same account except the sim card that fits doesn't have the service I bought tied to it, it's listed as inactive on my account on straight talk. I'm very frustrated and disappointed on the customer care service I received. Please help!!!
Ash1107
 
Posts: 1
Joined: Tue Jan 24, 2017 12:10 am

Re: Activated wrong sim and put service on it already..

Postby ST-Stacy » Tue Jan 24, 2017 12:56 am

Hi, Ash1107! This is Straight Talk Stacy. I am sorry that you're having an issue. For further assistance, please check your forum inbox for the private message that I have sent. Thank you!
ST-Stacy
 
Posts: 1273
Joined: Thu Aug 07, 2014 4:20 pm

Re: Activated wrong sim and put service on it already..

Postby MattKoff12 » Tue Jan 31, 2017 11:27 pm

I'm having the same problems. I activated the GSM card instead of the CDMA and I realized it too late
MattKoff12
 
Posts: 1
Joined: Tue Jan 31, 2017 11:20 pm

Re: Activated wrong sim and put service on it already..

Postby ST-Jean » Wed Feb 01, 2017 12:22 am

Hello MattKoff12! My name is Straight Talk Jean, and I'll be addressing your concern. For me to assist you further, we need to take this issue offline. I will contact you directly with a private message. Thanks!
ST-Jean
 
Posts: 2370
Joined: Fri Aug 08, 2014 5:56 pm

Re: Activated wrong sim and put service on it already..

Postby kingmudd » Thu Apr 06, 2017 2:13 am

I did the same, I activated the GSM sim instead of CDMA and put service on it
kingmudd
 
Posts: 1
Joined: Thu Apr 06, 2017 2:02 am

Re: Activated wrong sim and put service on it already..

Postby ST - Larry » Thu Apr 06, 2017 7:57 am

Hi kingmudd. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: Activated wrong sim and put service on it already..

Postby Shanyshan30 » Sat Aug 05, 2017 12:10 am

I have activate the wrong SIM card! I need help like tonight please
Shanyshan30
 
Posts: 1
Joined: Sat Aug 05, 2017 12:06 am

Re: Activated wrong sim and put service on it already..

Postby ST - Felice » Sat Aug 05, 2017 1:08 pm

Hi Shanyshan30. My name is Straight Talk Felice. We are sorry for the trouble you have with the SIM card. Let us help you in resolving your issue. Please check your Forum inbox for a message.
ST - Felice
 
Posts: 2268
Joined: Tue Nov 22, 2011 12:04 pm


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