phone won't program after activating

phone won't program after activating

Postby cindy24230 » Mon Apr 29, 2013 12:58 am

I have called to activate my phone, and then it says to wait 2 minutes then dial *22890 to program the phone. When I dial *22890 it tell me the phone cannot be programmed at this time. I called customer support and they just blew me off and said to keep trying *22890. They did not even try to help, if this is the way customer support is for straight talk and my phone does not work by noon time today I might just take it back.
cindy24230
 
Posts: 11
Joined: Mon Apr 29, 2013 12:49 am

Re: phone won't program after activating

Postby Anne_ST » Mon Apr 29, 2013 12:59 am

Hi cindy24230. My name is Straight Talk Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.
Anne_ST
 
Posts: 2116
Joined: Thu Mar 24, 2011 2:04 am

Re: phone won't program after activating

Postby ch1132 » Mon Apr 29, 2013 1:05 am

I'm having same problem. Trying to activate my old phone with a new number but it won't work. Customer service just told me to keep trying for up to 24 hrs!!! Then if it don't work then call them back.
ch1132
 
Posts: 12
Joined: Mon Apr 08, 2013 1:12 pm

Re: phone won't program after activating

Postby cindy24230 » Mon Apr 29, 2013 1:07 am

It won't let me reply to your PM.
cindy24230
 
Posts: 11
Joined: Mon Apr 29, 2013 12:49 am

Re: phone won't program after activating

Postby Anne_ST » Mon Apr 29, 2013 1:07 am

Hi ch1132. My name is Straight Talk Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.
Anne_ST
 
Posts: 2116
Joined: Thu Mar 24, 2011 2:04 am

Re: phone won't program after activating

Postby cindy24230 » Mon Apr 29, 2013 1:08 am

It won't let me reply to your PM.
cindy24230
 
Posts: 11
Joined: Mon Apr 29, 2013 12:49 am

Re: phone won't program after activating

Postby Anne_ST » Mon Apr 29, 2013 1:09 am

cindy24230, please make at least 5 posts to enable private messaging. Thanks.
Anne_ST
 
Posts: 2116
Joined: Thu Mar 24, 2011 2:04 am

Re: phone won't program after activating

Postby cindy24230 » Mon Apr 29, 2013 1:12 am

Anne_ST wrote:cindy24230, please make at least 5 posts to enable private messaging. Thanks.


Ok, thanks.
cindy24230
 
Posts: 11
Joined: Mon Apr 29, 2013 12:49 am

Re: phone won't program after activating

Postby ch1132 » Mon Apr 29, 2013 1:13 am

hopefully you can solve your problem as well as me.
ch1132
 
Posts: 12
Joined: Mon Apr 08, 2013 1:12 pm

Re: phone won't program after activating

Postby cindy24230 » Mon Apr 29, 2013 1:14 am

Anne_ST wrote:cindy24230, please make at least 5 posts to enable private messaging. Thanks.


will try to reply to you PM.
cindy24230
 
Posts: 11
Joined: Mon Apr 29, 2013 12:49 am

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