Hi, bgabrielson. My name is StraightTalk Shelly and I will try to help you. Please verify the APN settings on your phone.
1. Press “Settings”
2. Select “General”
3. Select “Network”
4. Select “Cellular Data Network”
The following fields will appear:
Username: leave this field blank
Password: leave this field blank
MMS Proxy: mms2.tracfone.com:80
This IP Address must include the MMS Port; otherwise it will not work on the iPhone.
MMS Max Message Size: 1048576
MMS UA Prof URL: do not make any changes to this field
Make sure to delete the current APN on your phone and reboot