text message fail

text message fail

Postby pippen23 » Sun Jun 30, 2019 6:51 pm

texting my sister, two cities away. My straight talk phone "sends" the message, but she never gets it. I do NOT get the exclamation point error telling me it was not sent...the time shows up beside message as it does when all my other texts go through. But she never gets mine. Seems to be just my number...she gets other family member and friends text no problem. AND when she texts ME, I get it no issue. Just cannot send a reply for her to get. Any ideas what to do?
pippen23
 
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Joined: Sun Jun 30, 2019 6:47 pm

Re: text message fail

Postby ST - Larry » Mon Jul 01, 2019 9:27 am

Hi pippen23. I'm Straight Talk Larry. I'm sorry that you are having issues with text messaging feature. This is not the kind of experience we want you to have. We'll be happy to help you get your phone fixed. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am


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