Remove Auto-Refill

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Straight Talk Auto-Refill.

Remove Auto-Refill

Postby peraginek » Wed Feb 06, 2013 2:01 pm

I received an email offering a $2.50 discount if I enroll in Auto-Refill. I am already enrolled in Auto-Refill, so I called Straight Talk to ask if I will already receive this. A woman answered immediately and said that I need to remove Auto-Refill and then enroll in Auto-Refill. She then transferred me, where I sat on hold for 30 minutes and never got to speak to anyone.

Now, I am not so much concerned with the $2.50 discount, as I am with being able to remove Auto-Refill if I ever want/need to.

I am very disappointed. Please help!!!
Posts: 11
Joined: Wed Feb 06, 2013 1:41 pm

Re: Remove Auto-Refill

Postby ST - Kyle » Wed Feb 06, 2013 2:08 pm

Hi peraginek. My name is ST - Kyle. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
ST - Kyle
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Joined: Tue Nov 22, 2011 11:33 am

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