Straight Talk Wireless Forums

My phone renewal is tonight (2/5/2018) and the service won’t let me renew because it is saying OTA transaction pending. What is that? I have NO idea and nothing in any search provides a definition! I’ve been attempting to renew since yesterday! When I call customer service, the robot hangs up on me when I provide my number and there is no way it will connect me with tech support - after MULTIPLE attempts! I've been a faithful customer for 6 years amid sales calls from Sprint and T-Mobile. I'm a senior and a disabled Veteran on severely limited income and this is my only lifeline! HELP! MAYDAY!

Hi SAGS. My name is Straight Talk Larry. We apologize for the trouble this has caused you. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

Hi SAGS. My name is Straight Talk Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.