Phone deactived after autorefill please help

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Phone deactived after autorefill please help

Postby Veronicag3 » Fri Oct 30, 2015 11:31 am

I purchased my straighttalk iPhone6 on Walmart.com and have been buying the $45 plan card and it's been working great. I had no way of getting to Walmart the other day so I decided to sign up for the autorefill, then as of this morning, it's saying my phone has been deactivated every time I try to make a call and when I messaged my friend to call me they said it's saying I'm not accepting calls. It had showed that the payment went through but it's not working. I have no way of contacting the straight talk customer service for help since I cannot make calls! Please activate my phone asap.
Veronicag3
 
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Joined: Fri Oct 30, 2015 11:21 am

Re: Phone deactived after autorefill please help

Postby ST-Mary Ann » Fri Oct 30, 2015 11:36 am

Hi Veronicag3! My name is Straight Talk Mary Ann. I’m sorry for the inconvenience. Let me help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST-Mary Ann
 
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Joined: Wed Sep 03, 2014 12:30 pm


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