Cancel auto-refill online w/o customer service

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Cancel auto-refill online w/o customer service

Postby hmiller10 » Sun Apr 26, 2015 9:48 am

There are many posts about how to cancel auto refill? Why can't you simply remove your credit card information or switch options to refill using pre-purchased cards at WalMart? It should not be this difficult. Also, why is there no option to cancel when you call Customer Service?
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Re: Cancel auto-refill online w/o customer service

Postby ST-Mary Ann » Sun Apr 26, 2015 9:53 am

Hi hmiller10! You can cancel Auto-Refill anytime, even when you call Customer Service. If you should need further assistance, please check your forum inbox for the private message that I've sent. Thanks!

ST Mary Ann
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Re: Cancel auto-refill online w/o customer service

Postby Efrank » Mon May 11, 2015 7:06 pm

I want to cancel the auto-refill on my phone as well but I don't know how. Help!!
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Re: Cancel auto-refill online w/o customer service

Postby ST-Jean » Mon May 11, 2015 7:22 pm

Hi Efrank! My name is Straight Talk Jean. I can help. Please check your forum inbox for a private message. Thank you.
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Re: Cancel auto-refill online w/o customer service

Postby jzamoraga » Mon Jun 01, 2015 2:39 pm

how can i cancel my auto refill online?
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Re: Cancel auto-refill online w/o customer service

Postby ST-Kurt » Mon Jun 01, 2015 3:04 pm

Hi jzamoraga! I am sorry to inform you that you can't cancel it online. To help you cancelling it, please check your forum inbox to contact us. Thank you!

Straight Talk Kurt
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