auto-refill and reserve

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auto-refill and reserve

Postby rvz » Fri Apr 10, 2015 10:44 am

In January I put 10 mos of reserve into my account. I'm also enrolled in auto-refill. For the first two months it automatically pulled from reserve when it needed to. Now this month my credit card got charged and it didn't pull from reserve. Did something change? I called customer service and they told me to un-enroll from auto-refill. If I have months in reserve why the heck would I get charged this month but not last month?
rvz
 
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Re: auto-refill and reserve

Postby ST-Kurt » Fri Apr 10, 2015 11:03 am

Hi rvz! I am sorry for this matter. This is Straight Talk Kurt. I will contact you directly with a private message to fix the issue. Thank you.
ST-Kurt
 
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