Straight Talk Wireless Forums.

Skip to content

Welcome to the
Straight Talk Forum

Your one-stop resource for Straight Talk information. 		Straight Talk Phones

Motorola
Samsung
LG
Nokia

 Ringtones & Downloads

Have fun and enhance your Straight Talk. Post questions and get answers here.

Phones Deactivated This Morning

Post your questions and get answers about
Straight Talk Auto-Refill.
Write comments

Phones Deactivated This Morning

Postby hkfoster » Mon Mar 23, 2015 8:50 am

Both wife's phone and my phone were deactivated this morning for no reason. We're enrolled in auto-refill, and both my StraightTalk account and bank account say the transaction is processing. This leaves us with no phone service in the household, so a speedy fix would be appreciated.
Last edited by hkfoster on Mon Mar 23, 2015 9:01 am, edited 1 time in total.
hkfoster
 
Posts: 2
Joined: Mon Mar 23, 2015 8:43 am
Top

Re: Phones Deactivated This Morning

Postby ST-Mike » Mon Mar 23, 2015 9:00 am

Hi hkfoster. My name is ST Mike. Please check your inbox for my private message. Thanks!
ST-Mike
 
Posts: 322
Joined: Wed Sep 03, 2014 12:55 pm
Top

Re: Phones Deactivated This Morning

Postby melissaf_k » Mon Mar 23, 2015 3:41 pm

I'm having the same problem. I've been on hold for well over an hour trying to get my phone reactivated. I spoke to one person who confirmed my payment went through and he put me back on hold.
Please help, I'm going insane from this smooth jazz.
melissaf_k
 
Posts: 1
Joined: Mon Mar 23, 2015 3:39 pm
Top

Re: Phones Deactivated This Morning

Postby ST-Daisy » Mon Mar 23, 2015 3:47 pm

Hi melissaf_k! My name is Straight Talk Daisy. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. Thank you.
ST-Daisy
 
Posts: 419
Joined: Thu Aug 07, 2014 2:56 pm
Top

Re: Phones Deactivated This Morning

Postby kameena » Thu Apr 02, 2015 1:48 pm

This has happened to me three times in the past 3 months.
I noticed every time someone complains, they send a private message. What are they saying in there? I did a chat with their customer service and they just deny anything is wrong and say we don't see a cancellation.
On top of this my voicemail has never worked in 18 months. Switching is a pain, but I might need to do that soon.
kameena
 
Posts: 4
Joined: Thu Apr 02, 2015 12:32 pm
Top

Re: Phones Deactivated This Morning

Postby ST-Kurt » Thu Apr 02, 2015 1:54 pm

Hi kameena! I am sorry for this matter. Please check your forum inbox to further help you. You can also send us a private message to resolve the problem.

Straight Talk Kurt
ST-Kurt
 
Posts: 2046
Joined: Thu Aug 07, 2014 3:09 pm
Top

Re: Phones Deactivated This Morning

Postby awoods045 » Wed May 20, 2015 12:33 pm

Hello,

I am having the same problem. I am on auto refill and suddenly my phone was deactivated this morning. Its the only phone in my house so any help asap would be greatly appreciated! Thanks!
awoods045
 
Posts: 2
Joined: Wed May 20, 2015 12:29 pm
Top

Re: Phones Deactivated This Morning

Postby ST-Mary Ann » Wed May 20, 2015 12:47 pm

Hi awoods045! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST-Mary Ann
 
Posts: 3340
Joined: Wed Sep 03, 2014 12:30 pm
Top

Re: Phones Deactivated This Morning

Postby ebbandflow » Mon May 25, 2015 7:54 pm

I'm having the same issue as everyone else.
ebbandflow
 
Posts: 2
Joined: Mon May 25, 2015 7:50 pm
Top

Re: Phones Deactivated This Morning

Postby ST-Jean » Mon May 25, 2015 8:17 pm

Hi ebbandflow! My name is Straight Talk Jean. Please check your Forum inbox for a private message. Thank you.
ST-Jean
 
Posts: 2370
Joined: Fri Aug 08, 2014 5:56 pm
Top
Next
Write comments

Return to Auto-Refill

Who is online

Users browsing this forum: No registered users and 8 guests

Powered by phpBB® Forum Software © phpBB Group