When I can someone, caller ID shows someone else's name

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When I can someone, caller ID shows someone else's name

Postby Moochjr » Fri Sep 07, 2012 8:27 pm

When ever I call someone, their caller ID says some ladies name (lol) not mine! How can I change this?
Moochjr
 
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Re: When I can someone, caller ID shows someone else's name

Postby Moochjr » Sat Sep 08, 2012 10:30 am

Does any one else have this issue?
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Re: When I can someone, caller ID shows someone else's name

Postby ST - Janice » Sat Sep 08, 2012 11:51 am

Hi Moochjr. My name is StraightTalk Janice. Sorry that you are having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly through a private message. Please make 5 duplicate posts so you can respond to my private message. Thank you.
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Re: When I can someone, caller ID shows someone else's name

Postby Moochjr » Sat Sep 08, 2012 12:22 pm

Guys it worked!!! She just asked for some info, which I gave her, she "updated account" then had me turn phone off then on, and now it works perfect, it took less than 10 minutes from start to finish. On the other hand, live customer service over the phone, took hours and couldn't figure it out!!!!
Moochjr
 
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Re: When I can someone, caller ID shows someone else's name

Postby ST - Jayme » Sat Sep 08, 2012 2:30 pm

We're glad to hear that your issue has been resolved, Moochjr. Should you need further assistance, just let us know. Thanks.
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Re: When I can someone, caller ID shows someone else's name

Postby jamie07076 » Sat Sep 08, 2012 9:39 pm

Help. When I make a phone call another persons name shows up on caller ID. I need to have MY name appear on the caller ID of the person I am calling. How can I do this? Thank you.
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Re: When I can someone, caller ID shows someone else's name

Postby jamie07076 » Mon Sep 10, 2012 8:19 pm

ST - Janice wrote: My name is StraightTalk Janice. Sorry that you are having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly through a private message. Please make 5 duplicate posts so you can respond to my private message. Thank you.


I have this problem as well. Can you help me fix the name on the caller ID please??? I've posted but none of my posts have been approved. Please help, thank you.
jamie07076
 
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Re: When I can someone, caller ID shows someone else's name

Postby jamie07076 » Mon Sep 10, 2012 8:20 pm

Help, I have the same problem with my caller ID it shows someone else's name. Can someone please help me with this issue? Thank you.
jamie07076
 
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Re: When I can someone, caller ID shows someone else's name

Postby Jessica_ST » Tue Sep 11, 2012 3:04 pm

Good day, jamie07076. We're sorry for the trouble. My name is Jessica_ST and I'll be addressing your concern. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
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Re: When I can someone, caller ID shows someone else's name

Postby jbishop129 » Mon Mar 17, 2014 5:46 pm

I just got a private message and did a live chat with someone at StraightTalk, where they COULD NOT help me with this. If someone there CAN help me with this issue, PLEASE HELP. Anytime I call a business landline that uses Caller ID, it shows up as some woman's name (presumably someone who owned this phone number before me). The live chat person I just wasted 20 minutes with WAS NOT able to help me, and advised me to CONTACT THE OWNERS OF THE LANDLINES and have THEM update their records!! I believe (having seen others report this being corrected successfully), that the info I was given was WRONG.

If there's someone out there that CAN help me, please let me know. If you're going to fiddle around and ultimately just tell me to contact someone else, dont bother me!!
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