Straight talk plan charged my credit card twice

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Straight talk plan charged my credit card twice

Postby kirarin13bunso » Sat Sep 01, 2012 8:14 pm

Hi there, please help me how do I cancel my other payment from straight talk plan?
They charged my credit card twice and I only did it once..
Could you please reply to me as soon as possible?.
if Not maybe i will cancel everything and just go to simple mobile instead..
kirarin13bunso
 
Posts: 13
Joined: Tue Aug 21, 2012 1:49 pm

Re: Straight talk plan charged my credit card twice

Postby Elle » Sun Sep 02, 2012 11:49 am

Hi kirarin13bunso. My name is StraightTalk Elle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
Elle
 
Posts: 3246
Joined: Tue Apr 12, 2011 12:52 pm

Re: Straight talk plan charged my credit card twice

Postby mrsestabrook82 » Mon Feb 11, 2013 11:41 pm

Mine was too and all I was trying to do was purchase a refill. I will def be contacting my bank to dispute this charge! :x
mrsestabrook82
 
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Joined: Mon Feb 11, 2013 11:37 pm

Re: Straight talk plan charged my credit card twice

Postby ST - Katie » Tue Feb 12, 2013 1:28 pm

Hi mrsestabrook82. My name is ST Katie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST - Katie
 
Posts: 1899
Joined: Tue Nov 22, 2011 12:02 pm

Re: Straight talk plan charged my credit card twice

Postby Jake01 » Tue Feb 12, 2013 10:06 pm

mrsestabrook82 wrote:Mine was too and all I was trying to do was purchase a refill. I will def be contacting my bank to dispute this charge! :x


it happened to me a long time ago and ST kept trying to say they only charged one charge to my credit card but actually they charged it 3 times...... I had to have the credit card company remove the two bogus charges and now I know better than to try to use their automatic refill service that charges the credit card. I buy the refill cards at Walmart.
Jake01
 
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Joined: Tue Oct 30, 2012 9:24 am


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