Straight talk plan charged my credit card twice

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Straight talk plan charged my credit card twice

Postby kirarin13bunso » Sat Sep 01, 2012 8:14 pm

Hi there, please help me how do I cancel my other payment from straight talk plan?
They charged my credit card twice and I only did it once..
Could you please reply to me as soon as possible?.
if Not maybe i will cancel everything and just go to simple mobile instead..
kirarin13bunso
 
Posts: 13
Joined: Tue Aug 21, 2012 1:49 pm

Re: Straight talk plan charged my credit card twice

Postby Elle » Sun Sep 02, 2012 11:49 am

Hi kirarin13bunso. My name is StraightTalk Elle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
Elle
 
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Joined: Tue Apr 12, 2011 12:52 pm

Re: Straight talk plan charged my credit card twice

Postby mrsestabrook82 » Mon Feb 11, 2013 11:41 pm

Mine was too and all I was trying to do was purchase a refill. I will def be contacting my bank to dispute this charge! :x
mrsestabrook82
 
Posts: 1
Joined: Mon Feb 11, 2013 11:37 pm

Re: Straight talk plan charged my credit card twice

Postby ST - Katie » Tue Feb 12, 2013 1:28 pm

Hi mrsestabrook82. My name is ST Katie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST - Katie
 
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Re: Straight talk plan charged my credit card twice

Postby Jake01 » Tue Feb 12, 2013 10:06 pm

mrsestabrook82 wrote:Mine was too and all I was trying to do was purchase a refill. I will def be contacting my bank to dispute this charge! :x


it happened to me a long time ago and ST kept trying to say they only charged one charge to my credit card but actually they charged it 3 times...... I had to have the credit card company remove the two bogus charges and now I know better than to try to use their automatic refill service that charges the credit card. I buy the refill cards at Walmart.
Jake01
 
Posts: 104
Joined: Tue Oct 30, 2012 9:24 am

Re: Straight talk plan charged my credit card twice

Postby dukefan789 » Wed Oct 14, 2015 1:17 pm

I was charge twice as well, please contact me at pwnedproductionz@gmail.com. I am not happy with this and you didnt even add the equivalent time. Charged twice, now overdrawn because of you guys, so if you guys do not get back to me soon, I expect you to cover the cost of YOUR MISTAKE :evil:
dukefan789
 
Posts: 3
Joined: Wed Oct 14, 2015 1:14 pm

Re: Straight talk plan charged my credit card twice

Postby ST-Yvonne » Wed Oct 14, 2015 1:24 pm

Hi dukefan789! My name is Straight Talk Yvonne. Our sincerest apologies for the inconvenience. Let me help you with that but we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum.
ST-Yvonne
 
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Joined: Thu Aug 07, 2014 4:18 pm

Re: Straight talk plan charged my credit card twice

Postby bburchett76 » Thu Dec 03, 2015 7:20 pm

i have been billed twice. i have been unable to contact a representative via phone or the internet. how can i get a resolution?
bburchett76
 
Posts: 1
Joined: Thu Dec 03, 2015 7:11 pm

Re: Straight talk plan charged my credit card twice

Postby ST-Yvonne » Thu Dec 03, 2015 7:29 pm

Hi bburchett76! My name is Straight Talk Yvonne. We're sorry that you’re having a problem. I will contact you directly with a private message so we can better assist you. Please check your Forum inbox for a message and access the chat link we sent you. Our chat support is available 24/7. Thank you.
ST-Yvonne
 
Posts: 865
Joined: Thu Aug 07, 2014 4:18 pm

Re: Straight talk plan charged my credit card twice

Postby justin8413 » Mon Dec 07, 2015 8:41 am

They did the same thing to me yesterday. I only wanted to refill once but was charged twice. First and last time I will do that, I'll just go back to buying the cards. Someone please contact me.
justin8413
 
Posts: 1
Joined: Mon Dec 07, 2015 8:37 am

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