Straight Talk Wireless Forums

Hello, I just read that after 30 days in keeping my phone deactivated, my phone number will be recycled. I am in the military and deployed in a location where your international plans are not available. Is there a way that I can keep my phone number when I return home in a few months and reactivate my phone service plan?

Hi RachBonn. My name is Straight Talk Mark. We're sorry to hear that. Please be informed that phone must be active for you to keep your current phone number. If not, you will be assigned with a new phone number if phone will be reactivated after 30 days from the deactivation date. if you need further assistance, please let us know or you may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you for your inquiry.