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Wrong plan

PostPosted: Mon Apr 06, 2020 12:05 am
by Redbone1979
I bought wrong service plan for my daughters phone and mine. What are my options?

Re: Wrong plan

PostPosted: Sat Apr 25, 2020 2:27 pm
by ST - Mark
Hi Redbone1979. My name is Straight Talk Mark. We're sorry to hear that. To further assist you, we will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.

Re: Wrong plan

PostPosted: Sat Jul 11, 2020 1:49 pm
by jdtheus
I'm having the same issue, did you ever find a solution?

Re: Wrong plan

PostPosted: Mon Jul 20, 2020 9:41 am
by ST - Mark
Hi jdtheus. My name is Straight Talk Mark. We truly apologize for the trouble this has caused you. We will be glad to help you in resolving your issue. For your issue to be addressed immediately, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.