I just purchased the $35 refill, which I do every month, for both my iPhone and my son’s iPhone. We’ve been with STRAIGHTTALK for quite a while now and this is the first time having problems refilling our account. I scratched off the gray strip on back after purchasing and attempted to refill my account first and was met immediately with a Refill Error. I then tried my son’s account and received the same error. I cannot call customer service because my cell isn’t working without minutes. What should I do now?
Kimberley Mitchel
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Refill error on both accounts
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Refill error on both accounts
by kim73ber » Mon Feb 03, 2020 5:40 am
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Re: Refill error on both accounts
by ST - Mark » Mon Feb 03, 2020 9:59 am
Hi kim73ber. My name is Straight Talk Mark. Sorry that you have encountered an error when trying to refill on both phones. We'll be happy to help you in adding it. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thanks.
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