Someone stole my service pin

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Someone stole my service pin

Postby Tykeria101 » Mon Jun 10, 2019 6:34 pm

Ok bare with me here this has really gotten me in a tizzy today. I purchased my Straight Talk $45 phone plan on June 3 (still have receipt). My phone bill was due June 9 (yesterday), so that’s when I went to go apply it. Upon looking in my purse for the card I realized it wasn’t there!! I search high AND low for this card to no avail! Mind you, I kept the card in my purse ever since I bought it. My purse doesn’t go anywhere but my room (yes I do have a roommate & yes I did ask her if she’d seen it she said no) and the backseat of my car if I need it to travel with me. I do NOT bring it in stores or in other peoples cars! So today I finally realized on the receipt that there was a service pin! I entered it in on straighttalk.com and they said it had already been used. My phone is OFF, I do not have any money, I am away from family, and I really need my minutes. Paid for it with my own money and someone literally stole it. I have the receipt. Is there anything I can do to get another pin without paying $50 again?!
Tykeria101
 
Posts: 1
Joined: Mon Jun 10, 2019 6:28 pm

Re: Someone stole my service pin

Postby ST - Larry » Thu Jun 13, 2019 8:47 am

Hi Tykeria101. I'm Straight Talk Larry. I read your post, and I'm sorry that you are having issues with your service PIN. We will help you further investigate on this matter. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am


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