Tried to buy Service Plan but got error HELP!!!

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Tried to buy Service Plan but got error HELP!!!

Postby Spccwbyswife » Wed Sep 19, 2018 2:17 am

I tried to buy your $45 service plan after submitting the order I got the error:

"Your transaction was not successful Please Try Again or use a different payment method"

I checked my debit card and there is a $49.33 pending charge on there from Straight Talk so it did go through.
Please help, I need my phone activated or the money refunded. Thank you.
Spccwbyswife
 
Posts: 2
Joined: Mon Aug 04, 2014 2:32 pm

Re: Tried to buy Service Plan but got error HELP!!!

Postby ST - Larry » Wed Sep 19, 2018 8:10 am

Hi Spccwbyswife. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5191
Joined: Tue Nov 22, 2011 11:14 am


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