Mistakenly bought wrong plan

[davisonbj]

Long story short, I gave a friend my acct info to reactivate my service and asked her to get me the unlimited plan which I said is about $60. Well she didn't know I meant total with tax and she bought the unlimited international plan because the price is $60 lol....Is there anyway to change my plan to the $55 unlimited plan that I wanted??

[ST - Larry]

Hi davisonbj. I'm Straight Talk Larry. We apologize for the inconvenience. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

[ricksta520]

i bought a 30 dollar card that dont work with smartphones what do i do now

[ST - Larry]

Hi ricksta520. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. We apologize for any inconvenience. Thank you.

[Kvmalone94]

In such a rush to get me a phone card that I bought the 30 instead of 45 and didn't realize I couldn't use... I just don't want to lose my money... What can I do

[ST - Larry]

Hi Kvmalone94. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[EdwardIcess]

my current telco plan is terrible.
the line is not stable and bill is very expensive i want to change to new plan.
you all got any suggestions?

[Knb323]

I bought a $30 plan today, not knowing it isn't capatable with my smart phone. We have went back to store multiple times and was told to speak with customer service. We have been off and on the phones. Got told we couldn't be helped. I don't have any more money to put towards another card. Can someone help me please

[ST - Larry]

Hi Knb323. I'm Straight Talk Larry. I apologize for the trouble this has caused you. Allow us to help you with your concern. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.