Need help. Bought wrong card

Post your questions and get answers about
Straight Talk Service Plan Options.

Need help. Bought wrong card

Postby Thomasoyler97 » Thu Feb 01, 2018 1:25 am

I bought a $30 card accidentally for my smartphone for refilling. I currently use $45 card for my phone. After trying to refill , my $30 card is being rejected.Message says not compatible.
I am not sure what should i do ? I have already spent money on this card and this card is non refundable. I dont want to spend an additional $45 separately.
Straight Talk can you please help me ? :cry:
Thomasoyler97
 
Posts: 2
Joined: Thu Feb 01, 2018 1:20 am

Re: Need help. Bought wrong card

Postby ST - Felice » Thu Feb 01, 2018 3:23 pm

Hi Thomasoyler97. My name is Straight Talk Felice. We are sorry about your issue. Please check your Forum inbox for a message. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
ST - Felice
 
Posts: 2268
Joined: Tue Nov 22, 2011 12:04 pm


Return to Service Plan Options

Who is online

Users browsing this forum: No registered users and 2 guests