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Wrong name on caller id

PostPosted: Sat Dec 17, 2016 2:03 pm
by chloemayb
I need to change the name on my phone number because when I call somebody it says Rachel on their caller ID. My name is not rachel. How do I change this?

Re: Wrong name on caller id

PostPosted: Sat Dec 17, 2016 2:16 pm
by ST-Yvonne
chloemayb wrote:I need to change the name on my phone number because when I call somebody it says Rachel on their caller ID. My name is not rachel. How do I change this?

Hi, chloemayb. My name is Straight Talk Yvonne. Let me help you with that but we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.

Re: Wrong name on caller id

PostPosted: Thu Jan 19, 2017 7:07 pm
by terien444
I am having the same issue.

Re: Wrong name on caller id

PostPosted: Thu Jan 19, 2017 8:06 pm
by ST-Stacy
Hi, Terien444! This is Straight Talk Stacy. I am sorry that you're having an issue. For further assistance, please check your forum inbox for the private message that I have sent. Thank you!

Re: Wrong name on caller id

PostPosted: Mon Feb 06, 2017 10:46 am
by sherryberry3
I have the same problem............... the wrong name shows up on Caller ID's when I call someone. How do I get that changed to my name?
Than-you for your help!

Re: Wrong name on caller id

PostPosted: Mon Feb 06, 2017 11:24 am
by ST-Yvonne
sherryberry3 wrote:I have the same problem............... the wrong name shows up on Caller ID's when I call someone. How do I get that changed to my name?
Than-you for your help!

Hi, sherryberry3. My name is Straight Talk Yvonne. We're sorry that you’re having a problem. I will contact you directly with a private message so we can better assist you. Please check your Forum inbox for a message and access the chat link we sent you. Our chat support is available 24/7. Thank you.

Re: Wrong name on caller id

PostPosted: Sun Sep 17, 2017 5:20 pm
by lancett
I have the same problem. as well, the wrong name shows up on Caller ID's when I call someone. How do I get that changed to my name?
Thanks for your help!

Re: Wrong name on caller id

PostPosted: Mon Sep 18, 2017 8:31 am
by ST - Felice
Hi lancett. My name is Straight Talk Felice. We're sorry that you’re having a problem. I will contact you directly with a private message so we can better assist you. Please check your Forum inbox for a message and access the chat link we sent you.

Re: Wrong name on caller id

PostPosted: Sat Sep 23, 2017 11:07 pm
by devsil
chloemayb wrote:I need to change the name on my phone number because when I call somebody it says Rachel on their caller ID. My name is not rachel. How do I change this?

same problem. just switched over to straight talk and my caller id coming up as new york

Re: Wrong name on caller id

PostPosted: Sun Sep 24, 2017 8:52 am
by ST - Larry
Hi devsil. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.