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Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Tue Mar 06, 2018 8:54 am
by manda7982
I also bought the incorrect card. Bought $30 instead of $35. Please help! Can I just add the additional $5 to the card so I can activate this?

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Tue Mar 06, 2018 9:00 am
by manda7982
I also bought the incorrect card. Can you please help? Can I just add the extra money to my account so I can use the card I purchased incorrectly??

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Tue Mar 06, 2018 1:34 pm
by ST - Larry
Hi manda7982. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. We apologize for any inconvenience. Thank you.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Sun Mar 11, 2018 10:33 pm
by brixnxx
i could still use some help! :evil:

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Mon Mar 12, 2018 12:55 pm
by ST - Larry
Hi brixnxx. My name is Straight Talk Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Tue Mar 13, 2018 3:08 pm
by brixnxx
THANKS SO MUCH FOR THE FUCKING HELP. at least a damn reply would’ve been nice. been waiting days for a reply! this is ridiculous. i am DONE with y’all!

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Tue Mar 13, 2018 3:10 pm
by brixnxx
sorry about that just now getting notified that i have a message. but it won’t let me open it. help?

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Tue Mar 13, 2018 5:51 pm
by Mxllytrxcy
I bought the 60$ plan and I wanted the $55 dollar plan now I’m out of data less than a week into my service plan. Please help I can’t afford another 55$ plan after buying the 60$, how can I switch it?

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Sun Mar 18, 2018 3:03 pm
by ST - Larry
Hi Mxllytrxcy. My name is Straight Talk Larry. We cannot switch service plan. You can buy a new plan and replace the current $60 service plan.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Sun Mar 18, 2018 3:13 pm
by Adorno87
I also bought the $30 card and it says it's not compatible with my phone. I went to Wal-Mart and they will not refund me the money. I was wondering if I could pay the $5 difference for it to be compatible with my phone