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Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Tue Nov 28, 2017 1:14 am
by Sacarroll
Had the dame issue, how did you end up getting issue resolved.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Wed Nov 29, 2017 9:44 am
by ST - Larry
Hi Sacarroll. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Mon Dec 04, 2017 11:30 am
by cupcakes_mmmmmm
Help! I have bought the wrong card and can't return it what can I do??

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Mon Dec 04, 2017 3:41 pm
by ST - Larry
Hi cupcakes_mmmmmm. My name is Straight Talk Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Sat Jan 13, 2018 11:33 am
by Scotty Tatum
Need to convert these 13 digest to 15 digest, so they'll work on my straight talk plan , thank you

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Wed Jan 17, 2018 2:46 pm
by Gvessell
I bought the wrong card for my phone!!! I need help on what to do since the card is not compatible with my phone.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Tue Jan 23, 2018 2:12 pm
by ST - Larry
Hi Gvessell. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Tue Jan 30, 2018 1:41 pm
by geowie
I'm in the exact same boat. (There really should be some kind of way for this to be resolved.) IS THERE?
$30 is a lot of money for an elder to lose out of.

If there is a way would someone please let my know.

Thank you for your time,

geowie

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Wed Jan 31, 2018 3:19 pm
by ST - Felice
Hi Geowie. My name is Straight Talk Felice. Let us help you with your issue. Please check your Forum inbox for a message. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Thu Feb 01, 2018 9:41 am
by Straighttalkmommy
Hi I bought the $30 card on accident when I wanted the $35 card. I can pay the difference, I just can’t afford a new card. Please help!!