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Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Sun Dec 04, 2016 12:50 am
by Jakelarge9091
please help this same this happened to me today :(

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Mon Dec 05, 2016 12:47 pm
by ST-Kurt
Hi Jakelarge9091! I am Straight Talk Kurt. We need to take this issue offline so I can address it. I will contact you directly with a private message. Thanks!

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Tue Dec 06, 2016 1:53 am
by Wolfjon0989
I bought the wrong card for my sisters phone , and it will not work with her phone. What can I do to fix it.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Tue Dec 06, 2016 10:09 am
by ST-Yvonne
Wolfjon0989 wrote:I bought the wrong card for my sisters phone , and it will not work with her phone. What can I do to fix it.

Hi, Wolfjon0989. My name is Straight Talk Yvonne. Let me help you with that but we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Thu Sep 14, 2017 5:38 pm
by MLamunyon
They not assist in any way. You have really just wasted money. I'm dropping the service just because of this. Straight Talk could have done more for its customers to ensure we are taken care of. I wont waste any more money on a cell service company that wont take care of the customer.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Fri Sep 15, 2017 8:37 am
by ST - Felice
Hi MLamunyon. My name is Straight Talk Felice. We are sorry to know about the experience you have with customer service. Please check your Forum inbox for assistance.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Wed Sep 20, 2017 4:03 am
by Montana2017Zack1
Bought thirty dollar card can't apply to phone

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Wed Sep 20, 2017 4:11 am
by Montana2017Zack1
Bought 30$ card won't work on phone

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Wed Sep 20, 2017 8:09 am
by ST - Larry
Hi Montana2017Zack1. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Sat Sep 23, 2017 11:04 am
by DDishmond
I did this as well and it says it not compatible with my device what do I do now :?: I