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Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Mon Nov 07, 2016 10:28 am
by ST-Yvonne
Haleykeeton1999 wrote:Hello my name is Haley I bought a prepaid 30 dollar card yesterday that does not work on my iphone5s Walmart says that I can not refund this because I scratched the back off is there anyways I can go about this or am i just out 30 dollars ?

Hi Haley. My name is Straight Talk Yvonne. Let me help you with that but we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Tue Nov 08, 2016 10:39 pm
by Qpwoeiruty_123
So I accidently bought a 30 dollar service plan instead of 45 dollar plan. Is there any way I can get a refund since walmart wont?

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Wed Nov 09, 2016 12:08 am
by ST-Stacy
Hi, Qpwoeiruty_123! This is Straight Talk Stacy. I am sorry that you're having an issue. I will contact you directly through private message. Please check your forum inbox. Thank you!

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Fri Nov 11, 2016 10:46 am
by mr prater
I also purchased a 30$ service plan, when I attempted to activate the plan it told me my phone wasn't compatible, and that I needed to use a 45$ service card. Is there any way i can exchange this card? I cant use it so i feel like i might have just wasted 30$. :?

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Fri Nov 11, 2016 10:55 am
by ST-Yvonne
mr prater wrote:I also purchased a 30$ service plan, when I attempted to activate the plan it told me my phone wasn't compatible, and that I needed to use a 45$ service card. Is there any way i can exchange this card? I cant use it so i feel like i might have just wasted 30$. :?

Hi, mr prater. My name is Straight Talk Yvonne. Let me help you with that but we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Sun Nov 13, 2016 3:43 pm
by Jamlawton
I bought a 30 card by accident and can't return need help

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Sun Nov 13, 2016 5:43 pm
by ST-Kurt
Hi Jamlawton! Let us help you check if the card can be added on the phone. Please check your forum inbox to contact us. Thank you.

Straight Talk Kurt

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Tue Nov 15, 2016 6:15 pm
by dfleet3498
I accidentally bought tablet instead of phone plan. Please help.
Thanks.

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Tue Nov 15, 2016 7:34 pm
by ST-Stacy
Hi, Dfleet3498_123! This is Straight Talk Stacy. I am sorry that you're having an issue. I will contact you directly through private message. Please check your forum inbox. Thank you!

Re: Bought Wrong Service Plan Card- Can't Return

PostPosted: Sat Dec 03, 2016 10:44 pm
by Jakelarge9091
Yes this just happened to me. I really just want the money credited to my account or a refund. How can I do that?