4G data not working after refill (again)

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4G data not working after refill (again)

Postby davecsummers » Sun Jul 17, 2016 6:35 pm

Hello I apologize in advance if I'm not in the right section. A month ago, I had refilled my service for LG Stylo 2 and for some reason the 4G speed didn't work. So I came here and they gave me a link for a web chat with someone and they fixed it. However I refilled again yesterday as my service expired and I'm having the same problem as month. Just 4G isn't working. I would appreciate any assistance. Thank you
davecsummers
 
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Re: 4G data not working after refill (again)

Postby ST-Jean » Sun Jul 17, 2016 9:13 pm

Hello davecsummers! My name is Straight Talk Jean. Sorry for the trouble. Please check your forum inbox for assistance with your issue. Thanks.
ST-Jean
 
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Re: 4G data not working after refill (again)

Postby Cheapstuser » Sun Dec 18, 2016 7:50 pm

davecsummers wrote:Hello I apologize in advance if I'm not in the right section. A month ago, I had refilled my service for LG Stylo 2 and for some reason the 4G speed didn't work. So I came here and they gave me a link for a web chat with someone and they fixed it. However I refilled again yesterday as my service expired and I'm having the same problem as month. Just 4G isn't working. I would appreciate any assistance. Thank you


Did you ever get it figured out?
Cheapstuser
 
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Re: 4G data not working after refill (again)

Postby Phillips_90 » Thu Dec 22, 2016 11:27 pm

I am having the same problem I added a service card but my data is not working
Phillips_90
 
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Re: 4G data not working after refill (again)

Postby ST-Jean » Fri Dec 23, 2016 12:21 am

Hi Phillips_90! My name is Straight Talk Jean. We regret to know of your trouble. I will contact you directly with a private message. Thank you.
ST-Jean
 
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Re: 4G data not working after refill (again)

Postby Conleyowen » Tue Jan 03, 2017 12:22 am

Hey straight talk Jean I was wondering if you could help he out I'm having the same problem
Conleyowen
 
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Re: 4G data not working after refill (again)

Postby ST-Yvonne » Tue Jan 03, 2017 9:41 am

Conleyowen wrote:Hey straight talk Jean I was wondering if you could help he out I'm having the same problem

Hi, Conleyowen. My name is Straight Talk Yvonne. Let me help you with that but we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.
ST-Yvonne
 
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Re: 4G data not working after refill (again)

Postby Manthony » Wed Jan 04, 2017 12:59 pm

Refilled online using my debit card. I can make phone calls and text. My internet is not working. Why is this happening and how do I fix it
Manthony
 
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Re: 4G data not working after refill (again)

Postby ST-Yvonne » Wed Jan 04, 2017 1:02 pm

Manthony wrote:Refilled online using my debit card. I can make phone calls and text. My internet is not working. Why is this happening and how do I fix it

Hi, Manthony. My name is Straight Talk Yvonne. We are willing to assist you through this channel. Unfortunately, we need to address your concern privately since the account information is needed so we can better assist you in fixing the issue. I've sent you a private message in your Forum inbox so please check it. The Forum inbox is located at the upper left corner of this Forum beside the User Control Panel. Thanks.
ST-Yvonne
 
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Re: 4G data not working after refill (again)

Postby Kkozub71 » Sat Feb 25, 2017 2:18 am

I refilled my phone today and my data isn't working. What do I do ?
Kkozub71
 
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