Straight Talk Wireless Forums

So I bought a $30 card accidentally for my smartphone for refilling. I currently use $45 card for my phone. After trying to refill , my $30 card is being rejected.Message says not compatible.
I am not sure what should i do ? I have already spent money on this card and this card is non refundable. I dont want to spend an additional $45 separately.
Straight Talk can you please help me ?

Thanks

Hi deepreet1. My name is Straight Talk Lindsay. We are sorry for the trouble. Let me help you. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

I accidentally did this as well. What do I do?

Hi ajack224. My name is Straight Talk Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

I did this as well. Please help.

Hi austinhulsey527! This is Straight Talk Stacy. We are sorry that you're having an issue. I will contact you directly through private message. Please check your forum inbox. Thank you!

I did this as well. What do I need to do?

Hi JAW8244! My name is Straight Talk Yvonne. Sorry that you’re having a problem. Please check your Forum inbox for a message. Thanks.

I've done this as well help!!

I have done the same thing, what do I need to do.