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Walmart will not refund unused service card

Posted:
Wed May 07, 2014 6:01 pm
by poohnopster
I bought a 365 day card last night at Walmart. When I got home I found my wife had already purchased one. Walmart says the card is not refundable even though the "scratch off" over the PIN has not been touched. From searching the web it appears the cards are refundable if unused. How can I get a refund?
Re: Walmart will not refund unused service card

Posted:
Wed May 07, 2014 6:06 pm
by ST - Kyle
Hi poohnopster. My name is ST - Kyle. Please check your Forum inbox for a private message. Thanks.
Re: Walmart will not refund unused service card

Posted:
Mon May 26, 2014 8:25 pm
by karurk
I bought a 45 dollar card from Walmart. Please tell me how to get the refund. Walmart refused to refund the money.
Re: Walmart will not refund unused service card

Posted:
Mon May 26, 2014 8:26 pm
by ST - Kyle
Hi karurk. My name is ST - Kyle. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thanks.
Re: Walmart will not refund unused service card

Posted:
Thu Jul 17, 2014 5:02 pm
by Meghan540
Hello I am having a similar problem I have a iphone 5 and bought a 30 refill and trued to activate the card. However I was told I needed a 45 refill card. I have scratched off the silver coating. Will Walmart except my return even though the silver is scratched off, but it is un-used?
Re: Walmart will not refund unused service card

Posted:
Fri Jul 18, 2014 1:57 am
by Sophie_ST
Hi Meghan540. My name is Straight Talk Sophie. I’ve sent you a private message; please check your inbox. Thanks.
Re: Walmart will not refund unused service card

Posted:
Sat Jul 19, 2014 8:32 pm
by Ryan789
Hi, I am having the same issue as Meghan540, I bought the $30 card and when I tried to use the code it told me it would not work for my device. Is there anything I can do or am I out $30?
Re: Walmart will not refund unused service card

Posted:
Sat Jul 19, 2014 8:35 pm
by Jennifer_ST
Hi Ryan789. My name is Straight Talk Jennifer. Sorry that you’re having a problem. Please check your forum inbox for a private message. Thank you.
Re: Walmart will not refund unused service card

Posted:
Sun Sep 07, 2014 10:42 pm
by Ashley4645
My husband just purchased a straight talk phone and a service card. Less than an hour ago. However, he mistakenly purchased a home phone service card. Upon reading the forum I now know Wal-Mart will not refund the card. So how can I switch this card to a $45.00 Unlimited card and just pay the other $15.00?
Re: Walmart will not refund unused service card

Posted:
Sun Sep 07, 2014 11:39 pm
by ST - Mark
Hi Ashley4645. My name is Straight Talk Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.