Walmart will not refund unused service card

[ST-Kurt]

Hi thealmightyricky! Unfortunately, it can't be refunded. If you have questions, please check your forum inbox to contact us. Thank you.

Straight Talk Kurt

[jadedem0ti0ns]

I have the same issue. Please send help

[ST-Jean]

Hi jadedem0ti0ns! My name is Straight Talk Jean. Please check your Forum inbox for a private message. Thank you.

[SeaBear]

Same thing happened to me; somehow I grabbed the $30 card instead of the $45 card. Looked it up on Walmart's site and they won't refund unused prepaid cards - ????? I'm happy to pay the difference to "upgrade", I just don't want to be out $30 for such a trivial mix up. Just let me exchange it - it's not scratched off

I don't feel this is uncommon, how does Walmart/StraightTalk not have some kind of system setup for this??

[EthanMFNStetson]

Bought a $30 card. Cannot use on smartphone. Can I just pay 15 more and get the regular service plan? Would like to be able to use my phone this weekend!

[ST-Mary Ann]

Hi SeaBear. Let me help you with this matter. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

ST Mary Ann

[ST-Mary Ann]

Hi EthanMFNStetson. My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

[Bolojohn]

How do I return the $45 card that I've bought from Walmart. I was trying to add airtime for my phone, but there is a constant problem with trackfone's website. Whenever I enter my password, it says failed to log in.... Another problem with APN settings. When called customer service, they couldn't help with the settings. Whatever APN info they gave me, didn't work. Seams like they have no clue whatsoever. I'm tired of this crap and want to switch to another carrier, so I want my money back for the card I couldn't even activate. Anybody who knows how to return inactivated card, please reply. Otherwise, I will file a complaint with FCC and will det my money back one way or another. Thanks.

[ST-Mary Ann]

Hi Bolojohn! My name is ST Mary Ann and I'll be addressing your concern. For me to assist you further, we need to take this issue offline. I will contact you directly with a private message. Thanks!

[PleaseHelpNow]

I'm also in the same po predicament. Any help would be amazing! I have a thirty dollar card that I'm unable to use or return. I've been loyal to straight talk and I'm hoping for some good karma.