Bought Wrong Service Plan Card- Can't Return

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Re: Bought Wrong Service Plan Card- Can't Return

Postby ST-Yvonne » Mon Nov 07, 2016 10:28 am

Haleykeeton1999 wrote:Hello my name is Haley I bought a prepaid 30 dollar card yesterday that does not work on my iphone5s Walmart says that I can not refund this because I scratched the back off is there anyways I can go about this or am i just out 30 dollars ?

Hi Haley. My name is Straight Talk Yvonne. Let me help you with that but we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.
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Re: Bought Wrong Service Plan Card- Can't Return

Postby Qpwoeiruty_123 » Tue Nov 08, 2016 10:39 pm

So I accidently bought a 30 dollar service plan instead of 45 dollar plan. Is there any way I can get a refund since walmart wont?
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Re: Bought Wrong Service Plan Card- Can't Return

Postby ST-Stacy » Wed Nov 09, 2016 12:08 am

Hi, Qpwoeiruty_123! This is Straight Talk Stacy. I am sorry that you're having an issue. I will contact you directly through private message. Please check your forum inbox. Thank you!
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Re: Bought Wrong Service Plan Card- Can't Return

Postby mr prater » Fri Nov 11, 2016 10:46 am

I also purchased a 30$ service plan, when I attempted to activate the plan it told me my phone wasn't compatible, and that I needed to use a 45$ service card. Is there any way i can exchange this card? I cant use it so i feel like i might have just wasted 30$. :?
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Re: Bought Wrong Service Plan Card- Can't Return

Postby ST-Yvonne » Fri Nov 11, 2016 10:55 am

mr prater wrote:I also purchased a 30$ service plan, when I attempted to activate the plan it told me my phone wasn't compatible, and that I needed to use a 45$ service card. Is there any way i can exchange this card? I cant use it so i feel like i might have just wasted 30$. :?

Hi, mr prater. My name is Straight Talk Yvonne. Let me help you with that but we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.
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Re: Bought Wrong Service Plan Card- Can't Return

Postby Jamlawton » Sun Nov 13, 2016 3:43 pm

I bought a 30 card by accident and can't return need help
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Re: Bought Wrong Service Plan Card- Can't Return

Postby ST-Kurt » Sun Nov 13, 2016 5:43 pm

Hi Jamlawton! Let us help you check if the card can be added on the phone. Please check your forum inbox to contact us. Thank you.

Straight Talk Kurt
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Re: Bought Wrong Service Plan Card- Can't Return

Postby dfleet3498 » Tue Nov 15, 2016 6:15 pm

I accidentally bought tablet instead of phone plan. Please help.
Thanks.
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Re: Bought Wrong Service Plan Card- Can't Return

Postby ST-Stacy » Tue Nov 15, 2016 7:34 pm

Hi, Dfleet3498_123! This is Straight Talk Stacy. I am sorry that you're having an issue. I will contact you directly through private message. Please check your forum inbox. Thank you!
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Re: Bought Wrong Service Plan Card- Can't Return

Postby Jakelarge9091 » Sat Dec 03, 2016 10:44 pm

Yes this just happened to me. I really just want the money credited to my account or a refund. How can I do that?
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