"Unable to authenticate your phone"

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"Unable to authenticate your phone"

Postby tamekita » Fri Feb 15, 2013 8:18 pm

When I try to make calls I am receiving a message saying "Welcome to Verizon wireless, we're sorry we're currently unable to authenticate your phone" Can someone please tell me how to get this fixed
tamekita
 
Posts: 9
Joined: Fri Jul 13, 2012 3:50 pm

Re: "Unable to authenticate your phone"

Postby ST - Debrah » Fri Feb 15, 2013 8:21 pm

Hi tamekita. My name is Straight Talk Debrah. We're sorry that you’re having a problem. I’m going to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
ST - Debrah
 
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Re: "Unable to authenticate your phone"

Postby tamekita » Fri Feb 15, 2013 8:32 pm

Thanks, but why won't my PM leave my outbox?
tamekita
 
Posts: 9
Joined: Fri Jul 13, 2012 3:50 pm

Re: "Unable to authenticate your phone"

Postby ST - Debrah » Fri Feb 15, 2013 8:36 pm

You're welcome. I already received your message and it has been responded. Please check your Forum inbox and convey through it. Thanks.
ST - Debrah
 
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Joined: Tue Nov 22, 2011 12:00 pm

Re: "Unable to authenticate your phone"

Postby Korinaalouise » Wed Nov 19, 2014 9:06 pm

I am having some similar issues. I haven't used the phone for a few months and just purchased an electronic card to load to my phone. It's been about a half hour but I'm still receiving the verizon message. Do I need to reactivate the phone?
Korinaalouise
 
Posts: 1
Joined: Wed Nov 19, 2014 8:06 pm

Re: "Unable to authenticate your phone"

Postby ST-Stacy » Wed Nov 19, 2014 9:17 pm

Hi Korinaalouise! This is Straight Talk Stacy. We are sorry that you're having an issue. I will contact you directly through private message. Please check your forum inbox. Thank you!
ST-Stacy
 
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