For the year or so I've had Straight Talk service, I've always been able to press & hold 1 to get voicemail - no password or prompts necessary.
Some time over the weekend, that changed. Now when I press & hold 1, I get a message that the number is no longer in service. When I dial *86, I get a different audio error message - 'the service you are attempting to use has been restricted or unavailable'. Only by dialing my own number am I able to check my voicemail, but it requires me to put in my password, which is annoying.
In the call settings for my new-to-me but unlocked HTC HD7S, I have a telephone number listed as the voicemail number in the 317 area code (odd as I am in Chicago). Can someone at Straight Talk please tell me the correct number to put in there, so it goes directly to my voicemail by pressing & holding 1?
I was on the phone with tech support for half an hour today, who eventually told me that if pressing & holding the 1 key didn't get me to my voicemail, I had to dial my own number and enter my password (also accomplished by entering my own telephone number as . I attempted to impress upon Alan that it was entirely unacceptable to make me go through more steps & keypresses with something as basic as voicemail but it did not seem to motivate him much.