Galaxy Proclaim will not make or receive calls. also no data

Galaxy Proclaim will not make or receive calls. also no data

Postby edpalm » Tue Oct 09, 2012 9:13 pm

Two nights ago my galaxy proclaim stopped making or receiving calls. It's mobile data also does not work. I can somehow still receive and send text messages. I just bought a new unlimited plan that expires on the 29th of october.

When I try to make a call I get an error message from verizon stating that my call could not be processed and that I should power off/on and try again - then if that doesnt work dial #8899. I have called Straight Talk customer service and have reprogrammed my phone multiple times/did everything they told me to do with no success. This is a major inconvenience and if anyone could help that would be great. Thanks
edpalm
 
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Re: Galaxy Proclaim will not make or receive calls. also no

Postby Jennifer_ST » Tue Oct 09, 2012 10:07 pm

Hi edpalm. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
Jennifer_ST
 
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Joined: Fri Sep 03, 2010 10:06 am

Re: Galaxy Proclaim will not make or receive calls. also no

Postby edpalm » Tue Oct 09, 2012 10:13 pm

need more posts to respond to PM

Post #1
edpalm
 
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Re: Galaxy Proclaim will not make or receive calls. also no

Postby edpalm » Tue Oct 09, 2012 10:15 pm

Post 2
edpalm
 
Posts: 6
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Re: Galaxy Proclaim will not make or receive calls. also no

Postby edpalm » Tue Oct 09, 2012 10:17 pm

Is there a way that I can email you rather than PM? I just created the account and it wont let me respond
edpalm
 
Posts: 6
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Re: Galaxy Proclaim will not make or receive calls. also no

Postby Shelly_ST » Wed Oct 10, 2012 5:02 am

Hi, edpalm. Please try to post at least 2 more message on this forum to enable the private messaging. Once done, please try to send a reply with the requested information so we can address this issue for you. Thanks.
Shelly_ST
 
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Re: Galaxy Proclaim will not make or receive calls. also no

Postby cobylost411 » Wed Oct 10, 2012 10:39 am

My phone quit working yesterday the signal bars are a no or don't enter symbol shut off and restart randomly spent 2 hours on the phone with a tech and reps pulled sd card and battery factory reset 3 times and called *22890 about 100 times before my girlfriends phone died on me at that time the tech said I need to call version to further trouble shoot my phone
Need help have 2 months of service and don't know what to do
cobylost411
 
Posts: 8
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Re: Galaxy Proclaim will not make or receive calls. also no

Postby Stephanie_ST » Wed Oct 10, 2012 10:41 am

Hi cobylost411. My name is Straight Talk Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you!
Stephanie_ST
 
Posts: 2660
Joined: Fri Sep 03, 2010 10:03 am

Re: Galaxy Proclaim will not make or receive calls. also no

Postby cobylost411 » Wed Oct 10, 2012 10:53 am

Sn 268************************
cobylost411
 
Posts: 8
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Re: Galaxy Proclaim will not make or receive calls. also no

Postby cobylost411 » Wed Oct 10, 2012 11:01 am

Need help
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Joined: Wed Oct 10, 2012 10:27 am

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