Samsung Solstice MMS messages

Samsung Solstice MMS messages

Postby kstan64 » Fri Aug 17, 2012 8:38 pm

I have a Samsung Solstice phone and I cannot send or receive MMS messages. I have updated the APN settings that are listed on the straight talk website, and can get on the internet, but I cannot send/receive MMS messages. Please help!!!
kstan64
 
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Re: Samsung Solstice MMS messages

Postby Anne_ST » Sat Aug 18, 2012 2:13 am

Hi kstan64. My name is Straight Talk Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message and you will receive a confirmation on the e-mail address you provided when you signed up for this forum. Thanks.
Anne_ST
 
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Re: Samsung Solstice MMS messages

Postby billydaniel1919 » Fri Feb 08, 2013 4:31 am

I'am also having this problem just called att and got my phone unlocked too
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Re: Samsung Solstice MMS messages

Postby cubguyms » Sun Mar 31, 2013 3:29 am

I am having a similar problem. I have managed to secure the unlock code for my "former" AT&T Samsung Solstice with Tmo SIM. I can make calls and send texts, but run into problems when I attempt to send a picture message, or access any web-based service.

I attempted to follow the information provided in the activation card regarding setting up a new APN, but for some reason my phone wants to default to the old ones (which I can not delete) even though the phone is unlocked.

Can you Advise if I am doing something incorrect that I can fix to make these services work.

Thanks
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Re: Samsung Solstice MMS messages

Postby Anne_ST » Sun Mar 31, 2013 4:49 am

Hi cubguyms. My name is Straight Talk Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.
Anne_ST
 
Posts: 2116
Joined: Thu Mar 24, 2011 2:04 am

Re: Samsung Solstice MMS messages

Postby Basb9191 » Sun Apr 14, 2013 8:38 pm

Same problem. No media messages even though texting/calling/web all work. Someone help before I break this thing. :evil:
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Re: Samsung Solstice MMS messages

Postby Anne_ST » Mon Apr 15, 2013 7:33 am

Hi Basb9191. My name is Straight Talk Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.
Anne_ST
 
Posts: 2116
Joined: Thu Mar 24, 2011 2:04 am

Re: Samsung Solstice MMS messages

Postby Basb9191 » Mon Apr 15, 2013 3:43 pm

Unfortunately I cannot send Anne a message back. Can someone fix things so I can send a message first?
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Re: Samsung Solstice MMS messages

Postby Basb9191 » Mon Apr 15, 2013 4:45 pm

When is someone going to assist me? I can't even send a private message to someone who seems to be straight talk employee? And moderator must approve this post before it goes to forum? You guys need to work on your customer service. Unlock my private messages and assist me or I'll go somewhere else. Your choice if you want to keep your customers.
Basb9191
 
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Re: Samsung Solstice MMS messages

Postby ST - Catherine » Thu Apr 25, 2013 12:34 pm

Good day Basb9191. My name is Straight Talk Catherine and let me continue to help you. Please check your forum inbox for a private message. Thanks.
ST - Catherine
 
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