Samsung Galaxy Proclaim - I can hear them;they cant hear me

Samsung Galaxy Proclaim - I can hear them;they cant hear me

Postby Littlefeet » Wed Jul 24, 2013 11:05 am

I've had my Samsung Galaxy Proclaim for a few months. Just last night this problem started. I can hear callers but they cannot hear me. I can still send and receive texts just find as well. The phone has not been dropped nor been exposed to water. I have tried calling several people, have had people call me and the problem is still there so I know it is on my end and not theirs. Please help... I need this fixed right away. I can't go around just texting.
Littlefeet
 
Posts: 6
Joined: Wed Jul 24, 2013 10:29 am

Re: Samsung Galaxy Proclaim - I can hear them;they cant hear

Postby ST - Maria » Wed Jul 24, 2013 11:23 am

Hi Littlefeet. My name is Straight Talk Maria. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
ST - Maria
 
Posts: 819
Joined: Tue Jan 31, 2012 1:17 pm

Re: Samsung Galaxy Proclaim - I can hear them;they cant hear

Postby Littlefeet » Wed Jul 24, 2013 12:05 pm

Thank you for responding so quickly. I hope to have this problem resolved ASAP.
Littlefeet
 
Posts: 6
Joined: Wed Jul 24, 2013 10:29 am

Re: Samsung Galaxy Proclaim - I can hear them;they cant hear

Postby dellapor » Tue Sep 17, 2013 11:03 pm

having same issue, please let me know if you were able to fix.
dellapor
 
Posts: 2
Joined: Tue Sep 17, 2013 9:48 pm

Re: Samsung Galaxy Proclaim - I can hear them;they cant hear

Postby ST - Katie » Wed Sep 18, 2013 10:52 am

Hi dellapor,
My name is ST Katie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST - Katie
 
Posts: 1899
Joined: Tue Nov 22, 2011 12:02 pm

Re: Samsung Galaxy Proclaim - I can hear them;they cant hear

Postby Rob_Warren » Wed Sep 18, 2013 8:37 pm

Is the Proclaim really that problematic?
Rob_Warren
 
Posts: 5
Joined: Wed Sep 18, 2013 8:29 pm

Re: Samsung Galaxy Proclaim - I can hear them;they cant hear

Postby John62591 » Thu Sep 19, 2013 9:26 am

Possibilities
Either your microphone is out
Phone is on mute
Possibly an app is controlling that feature of the phone ( recorders, voice optimizers/changers, ect)
Microphone is being physically blocked
Other persons phone volume is turned way down or off..
John62591
 
Posts: 14
Joined: Thu Sep 19, 2013 12:56 am

Re: Samsung Galaxy Proclaim - I can hear them;they cant hear

Postby Sophie_ST » Fri Sep 20, 2013 1:05 am

Hi Rob_Warren. My name is Straight Talk Sophie. Do you have any issues with your phone? We can help you here. Thank you.
Sophie_ST
 
Posts: 2611
Joined: Fri Sep 03, 2010 10:10 am

Re: Samsung Galaxy Proclaim - I can hear them;they cant hear

Postby Kli01 » Thu Sep 26, 2013 8:16 pm

I am experiencing problems where if I call someone or they call me I can hear them but they cannot hear me or if they do they can barley hear me.
Kli01
 
Posts: 1
Joined: Thu Sep 26, 2013 8:09 pm

Re: Samsung Galaxy Proclaim - I can hear them;they cant hear

Postby ST - Katie » Fri Sep 27, 2013 2:29 pm

Hi Kli01,
My name is ST Katie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST - Katie
 
Posts: 1899
Joined: Tue Nov 22, 2011 12:02 pm


Return to Samsung

Who is online

Users browsing this forum: Google [Bot], SKIz and 3 guests