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another invalid sim card in samsung galaxy grand prime

PostPosted: Sat Feb 27, 2016 7:16 am
by fallere
My samsung is showing an invalid sim card after 2 weeks of use. I have seen a bunch of things here about it but all the answers are in private messages. Can a sticky be made or something?

Re: another invalid sim card in samsung galaxy grand prime

PostPosted: Sat Feb 27, 2016 10:49 am
by ST-Mary Ann
Hi fallere. We'll have to check your account to make sure that it's well provisioned. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

ST Mary Ann

Re: another invalid sim card in samsung galaxy grand prime

PostPosted: Mon Feb 29, 2016 4:12 pm
by GiddyUpScoot
I'm having this same issue! Seems like a common issue? Please help!

Re: another invalid sim card in samsung galaxy grand prime

PostPosted: Mon Feb 29, 2016 4:24 pm
by ST-Kurt
Hi GiddyUpScoot! Our apology for what happened. I am Straight Talk Kurt. We need to take this issue offline so I can address it. I will contact you directly with a private message. Thanks!

Re: another invalid sim card in samsung galaxy grand prime

PostPosted: Mon Feb 29, 2016 4:36 pm
by jasavba
I installed the ST BYOP SIM card in my unlocked Galaxy S5 and get "SIM card not readable". I have cycled power a number of times and reseated SIM with no help.

Re: another invalid sim card in samsung galaxy grand prime

PostPosted: Mon Feb 29, 2016 4:44 pm
by ST-Yvonne
Hi jasavba. My name is Straight Talk Yvonne. We're sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum.

Re: another invalid sim card in samsung galaxy grand prime

PostPosted: Sun Mar 06, 2016 11:34 am
by ewaller21@gmail.com
Haven't even had the phone a month and I used it all day yesterday than all of a sudden it says invalid sim card!

Re: another invalid sim card in samsung galaxy grand prime

PostPosted: Sun Mar 06, 2016 11:44 am
by ST-Mary Ann
Hi ewaller21@gmail.com! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

Re: another invalid sim card in samsung galaxy grand prime

PostPosted: Mon Mar 28, 2016 7:51 pm
by amburnjessica
My Samsung Galaxy Grand Prime keeps saying invalid sim card. I have tried everything and it has NO service.

Re: another invalid sim card in samsung galaxy grand prime

PostPosted: Mon Mar 28, 2016 10:17 pm
by ST-Stacy
Hi! amburnjessica! This is Straight Talk Stacy. I am sorry that you're having an issue. I will contact you directly through private message. Please check your forum inbox. Thank you!