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Can't make a call, get "Welcome to Verizon Wireless..."

PostPosted: Tue Apr 23, 2013 3:04 pm
by sstarkey
When I try to make a call, even to my voicemail, I get a recording saying “Welcome to Verizon Wireless please hold while your call is transferred to an external operator where you will be able to pay for your call using a credit card…”

I’ve rebooted my phone and still get the service announcement.

Please let me know how to fix this.

Thank you.

Re: Can't make a call, get "Welcome to Verizon Wireless..."

PostPosted: Tue Apr 23, 2013 3:09 pm
by ST - Catherine
Good day sstarkey. My name is Straight Talk Catherine. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

Unable to check voicemail

PostPosted: Tue Jul 09, 2013 11:57 am
by dragon312
When I try to make a call, even to my voicemail, I get a recording saying “Welcome to Verizon Wireless please hold while your call is transferred to an external operator where you will be able to pay for your call using a credit card…”

I’ve rebooted my phone and still get the service announcement.

Please let me know how to fix this.

Thank you.

Re: Can't make a call, get "Welcome to Verizon Wireless..."

PostPosted: Tue Jul 09, 2013 11:59 am
by ST - Grace
Hi dragon312. My name is Straight Talk Grace. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. Thanks.

Re: Can't make a call, get "Welcome to Verizon Wireless..."

PostPosted: Fri Sep 20, 2013 2:25 pm
by CodyRobinsonMN
Having the same problem

Re: Can't make a call, get "Welcome to Verizon Wireless..."

PostPosted: Sat Sep 21, 2013 1:27 am
by Sophie_ST
Hi CodyRobinsonMN. My name is Straight Talk Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I’ll contact you directly with a private message. Thanks.

Re: Can't make a call, get "Welcome to Verizon Wireless..."

PostPosted: Sun Sep 22, 2013 10:39 am
by John62591
Next time you buy a service card, use this straighttalk website in the refill section to activate it ( https://www.straighttalk.com/wps/portal ... cPG-J/?s=y ). Sometimes if you do it from your phone, things tend to get freaky and not work right.

Re: Can't make a call, get "Welcome to Verizon Wireless..."

PostPosted: Tue Jan 07, 2014 1:57 am
by johnlivingston79
Same problem.

Re: Can't make a call, get "Welcome to Verizon Wireless..."

PostPosted: Tue Jan 07, 2014 1:59 am
by johnlivingston79
Same problem, please help.

Re: Can't make a call, get "Welcome to Verizon Wireless..."

PostPosted: Tue Jan 07, 2014 3:18 am
by Debbie_ST
Hi johnlivingston79. My name is Straight Talk Debbie. We're sorry that you’re having a problem. Please check your inbox for a message. Thanks.