Can't make a call, get "Welcome to Verizon Wireless..."

Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby rtsundry » Mon Feb 09, 2015 4:30 pm

Same problem. Anyone who has been helped have any advice on how to fix this?
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Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby ST-Jean » Mon Feb 09, 2015 5:05 pm

Hi rtsundry! My name is Straight Talk Jean. Sorry for the trouble. Please check your forum inbox for assistance with your issue. Thanks.
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Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby Kathryn.31535 » Sun May 31, 2015 8:17 am

Same problem help please
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Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby ST-Mary Ann » Sun May 31, 2015 8:22 am

Hi Kathryn.31535! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
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Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby Somoteitbe » Thu Jun 04, 2015 7:25 am

I am now receiving this message out of no where. If I call out I get the "transferring to external operator" and if someone calls me it tells them the number has been changed or no longer in service!

I'll agree Straight Talk is a great deal, but with these type problems, over 3 days for a new SIM card to activate awhile back, and the extremely poor service I get at my home (and I've tried GSM BYOP & CDMA BYOP) I am ready to pay more. And I know it's not the area I live in because I have 3 phones that are on contract with Verizon and they have no problems at all.

Can someone please advise what to do to correct this error? I have tried everything I know and I work in tech support for Apple so I'm not a dummy when it comes to technology. I'd would rather someone tell me what to do to fix it rather than have to call in to Straight Talk so called "Customer Service." That is a whole other complaint in and of itself.

Thanks in advance for any information that anyone may have!!
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Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby ST-Mary Ann » Thu Jun 04, 2015 8:15 am

Hi Somoteitbe! My name is ST Mary Ann and I'll be addressing your concern. For me to assist you further, we need to take this issue offline. I will contact you directly with a private message. Thanks!
ST-Mary Ann
 
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Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby finnbalornxt » Sat Jun 06, 2015 1:25 pm

I am getting a very similar message. It keeps saying "Verizon Wireless. There was an error in making your call. Please power down and try again." It also won't send text messages.
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Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby ST-Kurt » Sat Jun 06, 2015 3:03 pm

Hi finnbalornxt! I am sorry for this matter. I am Straight Talk Kurt. We need to take this issue offline so I can address it. I will contact you directly with a private message. Thanks!
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Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby mmanzano » Sat Oct 03, 2015 4:11 pm

my phone has goes to this message as well
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Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby ST-Mary Ann » Sun Oct 04, 2015 9:27 am

Hi mmanzano! My name is Straight Talk Mary Ann. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST-Mary Ann
 
Posts: 3340
Joined: Wed Sep 03, 2014 12:30 pm

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