Can't make a call, get "Welcome to Verizon Wireless..."

Can't make a call, get "Welcome to Verizon Wireless..."

Postby sstarkey » Tue Apr 23, 2013 3:04 pm

When I try to make a call, even to my voicemail, I get a recording saying “Welcome to Verizon Wireless please hold while your call is transferred to an external operator where you will be able to pay for your call using a credit card…”

I’ve rebooted my phone and still get the service announcement.

Please let me know how to fix this.

Thank you.
sstarkey
 
Posts: 1
Joined: Tue Apr 23, 2013 3:01 pm

Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby ST - Catherine » Tue Apr 23, 2013 3:09 pm

Good day sstarkey. My name is Straight Talk Catherine. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
ST - Catherine
 
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Joined: Thu Jun 14, 2012 11:22 am

Unable to check voicemail

Postby dragon312 » Tue Jul 09, 2013 11:57 am

When I try to make a call, even to my voicemail, I get a recording saying “Welcome to Verizon Wireless please hold while your call is transferred to an external operator where you will be able to pay for your call using a credit card…”

I’ve rebooted my phone and still get the service announcement.

Please let me know how to fix this.

Thank you.
dragon312
 
Posts: 12
Joined: Thu Sep 20, 2012 9:10 pm

Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby ST - Grace » Tue Jul 09, 2013 11:59 am

Hi dragon312. My name is Straight Talk Grace. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. Thanks.
ST - Grace
 
Posts: 1919
Joined: Tue Nov 22, 2011 11:37 am

Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby CodyRobinsonMN » Fri Sep 20, 2013 2:25 pm

Having the same problem
CodyRobinsonMN
 
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Joined: Fri Sep 20, 2013 2:21 pm

Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby Sophie_ST » Sat Sep 21, 2013 1:27 am

Hi CodyRobinsonMN. My name is Straight Talk Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I’ll contact you directly with a private message. Thanks.
Sophie_ST
 
Posts: 3018
Joined: Fri Sep 03, 2010 10:10 am

Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby John62591 » Sun Sep 22, 2013 10:39 am

Next time you buy a service card, use this straighttalk website in the refill section to activate it ( https://www.straighttalk.com/wps/portal ... cPG-J/?s=y ). Sometimes if you do it from your phone, things tend to get freaky and not work right.
John62591
 
Posts: 14
Joined: Thu Sep 19, 2013 12:56 am

Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby johnlivingston79 » Tue Jan 07, 2014 1:57 am

Same problem.
johnlivingston79
 
Posts: 2
Joined: Tue Jan 07, 2014 1:54 am

Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby johnlivingston79 » Tue Jan 07, 2014 1:59 am

Same problem, please help.
johnlivingston79
 
Posts: 2
Joined: Tue Jan 07, 2014 1:54 am

Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby Debbie_ST » Tue Jan 07, 2014 3:18 am

Hi johnlivingston79. My name is Straight Talk Debbie. We're sorry that you’re having a problem. Please check your inbox for a message. Thanks.
Debbie_ST
 
Posts: 2232
Joined: Fri Sep 03, 2010 10:24 am

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