I too fall into this category. Actually, I didn't think much of it at first cause I have had times when I had no data service for a few hours at the time and it would magically appear just as it had disappeared. I waited 24 hours before I called customer service and I was told my service had been throttled cause I used too much data over the last week. I said no, not throttled, completely gone. She quickly switched me to a recorded message about terms of service and data abuse or something like that. By then, I was so mad I don't know what was said in this recording. A warning just seems like a great way to have fewer dissatisfied customers. Why are some warned and some are not? Had I been warned, I could have tried to figure out what I was doing wrong and corrected my actions. I have been a straight talk customer for a few years and I'm on my 4th phone under this company. Up until now, I have been a satisfied customer even with the occasional lost data connection, pic messages that don't always come through, and not even being able to use my phone in my work area cause it's not a part of straight talk's coverage area. I still chose to stay with this company because of the low cost. But at this point, I may have to pay more for better service overall. For me it's not about the data being suspended, it's about poor customer service. I would hate to switch to another company but with unanswered questions, I might not have a choice. I don't know if this is temporary or permanent and if temporary how long will it last, how much is too much on an "unlimited" plan, is there any need to renew my service? These are some questions that the recorded message I was quickly sent to could not answer!