phone reactivation

[jimdupree]

my service plan was refilled and showing payment on my account on the website, but I am unable to use my phone. I dialed *22890 and it only told me to contact my provider. help please.

[Elle]

Hi jimdupree. My name is StraightTalk Elle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.