Straight Talk Wireless Forums

okay, so I have the motorola W418 and for the past few days my screen has been going white. I shut the phone off and turn it back on then would work fine. Today however the phone went completley white and will not turn back on. Also have added my 30mb card a few days ago and phone says I have no more service days left. Can anyone help please

Hi spongebob. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.

OF COURSE OFFLINE, AND THEN GET ANOTHER PERSON TO SAY THE SAME THING HOURS LATER, ONLY FOR IT TO ALL BE FOR NOT! UGH!!!!!!!!! IVE BEEN SOOOOOO DEDICATED TO THIS PROVIDER SINCE I WAS ABLE, AND THIS IS HOW THEY HANDLE CUSTOMER SERVICE!?! DONT BOTHER CALLING THEM EITHER! SO DISAPPOINTED, ECSPECIALLY SINCE I HAVE HAD AT LEAST 15 FRIENDS DROP US CELLULAR TO COME HERE!!!! WOW!:(

for a week now i have had a white screen and i have tried everything i could think of to try and fix it. i even took the battery out for 24 hours but that didn't help either. I haven't even had the phone for a year and its the first straight talk phone ive had. its really making me mad i just put minutes on it this month and i cant even use the phone!!!! What can i do to fix it?

Hi kartella. I apologize for the inconvenience that you have experienced. Let me try to help you. I will contact you directly with a private message. Thank you.

ST Mary Ann

Hi annika! My name is Straight Talk Mary Ann. We need to take this issue offline so I can address it further. Please check your forum inbox for the message that I have sent. Thank you.